Watch this on-demand webinar to learn

1. How others are deploying biometrics for Fraud prevention & authentication.
2. How one UK Bank has prevented £4.5m in 6 weeks within its contact centre.
3. How to analyse Phone calls beyond Voice.
4. How Multi-Factor Fraud detection be used

Size & scope of the problem

70% of call centre fraud is perpetrated by the same actors
Forbes.com

£193bn

Total cost of UK Fraud

3.8m

cases identified

66%

of all fraud were bank
and credit account

Benefits

Security Speech Nuance

Stop known fraudsters

FraudMiner compares the recorded voice to a blacklist of known fraudsters and alerts the enterprise, in real time, before a crime is committed.

Prevent Fraud Nuance

Prevent new fraud

FraudMiner analyses the call recordings and identifies potential unknown fraud cases like different people calling on the same account, fraudsters using a recording or even impersonating a different gender.

Cross Channel Security

Cross-channel fraud detection

FraudMiner uses behavioural biometrics to detect fraudsters attempting to compromise an account over the web or mobile app.

“ROI” of mitigating fraud

59%

A top five UK bank saw a 59% decrease in account takeover within 30 days of deploying Nuance’s Security Suite including FraudMiner

$6.2M

A top five US bank prevented $6.2M in annual fraud loss A top five US bank prevented $6.2M in annual fraud loss

20%

A top five US telecom saw a 20% decrease in fraud losses within 30 days of deploying voice biometrics.

11%

successful prosecutions in 2 years (UK Bank)

£4M

Over 1,500 cases of fraud totalling almost £4 million stopped in just first 8 months of FraudMiner being deployed (UK Bank)

1

arrest of key fraudster in the first month of deploying FraudMiner (UK Bank)

Watch this on-demand webinar to learn

1. How others are deploying biometrics for Fraud prevention & authentication.
2. How one UK Bank has prevented £4.5m in 6 weeks within its contact centre.
3. How to analyse Phone calls beyond Voice.
4. How Multi-Factor Fraud detection be used