Watch this on-demand webinar to learn
1. How others are deploying biometrics for Fraud prevention & authentication.
2. How one UK Bank has prevented £4.5m in 6 weeks within its contact centre.
3. How to analyse Phone calls beyond Voice.
4. How Multi-Factor Fraud detection be used
Size & scope of the problem
70% of call centre fraud is perpetrated by the same actors
Forbes.com
£193bn
Total cost of UK Fraud
3.8m
cases identified
66%
of all fraud were bank
and credit account
Benefits
Stop known fraudsters
FraudMiner compares the recorded voice to a blacklist of known fraudsters and alerts the enterprise, in real time, before a crime is committed.
Prevent new fraud
FraudMiner analyses the call recordings and identifies potential unknown fraud cases like different people calling on the same account, fraudsters using a recording or even impersonating a different gender.
Cross-channel fraud detection
FraudMiner uses behavioural biometrics to detect fraudsters attempting to compromise an account over the web or mobile app.
“ROI” of mitigating fraud
59%
A top five UK bank saw a 59% decrease in account takeover within 30 days of deploying Nuance’s Security Suite including FraudMiner
$6.2M
A top five US bank prevented $6.2M in annual fraud loss A top five US bank prevented $6.2M in annual fraud loss
20%
A top five US telecom saw a 20% decrease in fraud losses within 30 days of deploying voice biometrics.
11%
successful prosecutions in 2 years (UK Bank)
£4M
Over 1,500 cases of fraud totalling almost £4 million stopped in just first 8 months of FraudMiner being deployed (UK Bank)
1
arrest of key fraudster in the first month of deploying FraudMiner (UK Bank)
Watch this on-demand webinar to learn
1. How others are deploying biometrics for Fraud prevention & authentication.
2. How one UK Bank has prevented £4.5m in 6 weeks within its contact centre.
3. How to analyse Phone calls beyond Voice.
4. How Multi-Factor Fraud detection be used